Hideki Hashimura

Hideki Hashimura

An entrepreneur at heart. A pragmatist problem solver and strategic thinker. Specialised in Digital Transformation driven by customer strategy (CX, CRM and Customer Centric Strategic Development). Director for enterprise CRM/CX-driven digital architecture implementation projects. Value focused and highly skilled at conceptualising, creating, mapping and guiding the delivery of solutions to an organization's problems whilst maintaining a strategic focus. Focused on: CRM technology, CRM and CX strategy, the design of customer centric strategies, marketing strategy planning and modelling, Customer Experience, Customer Journey, VOC, TOGAF.

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