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Intelligent Automation

Harness the power of Artificial Intelligence, Machine Learning and Robotic Process automation. Not tomorrow, but Today!

Automation = Scalability

Automation conversations focus on technology - We approach automation from the capability perspective, across people, processes and business functions; to ensure your innovation initiatives are implemented for maximum ROI.

Connect with your customers with our cloud-based omni-channel solutions fully integrated with your CRM

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AmazonWS RPA – AppRobotic enterprise-grade RPA is one of the leading solutions in the market. Quickly and easily automate any digital process, delivering proven ROI of 10x and more.

Mindsay – Simple platform, big impact. With this flexible platform, any team can build a bot. Our low-code chatbot platform lets you improve service quality and increase your team’s productivity.

Klint – With Klint you can empower your customers to open conversations through the most commonly used messaging platforms, intelligently automate and deliver a response and manage the customer journey through a centralised platform.

Optimise performance and Improve ROI

The promise of AI is within now reach.

Most conversations of AI and Automation focus on technology—that's the easy part.

We approach the application of this technology from a holistic perspective, considering people, processes and business functions to ensure initiatives are deployed effectively and maximised.

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In Customer Experience

Automation bots can improve the speed at which you interact with your customers, and it is always available for your customers to reach out to.

In Sales

Automation can help
drive the sales cycle by providing guidance to the buyer in the selection process, in both B2C and B2B

In the Back Office

Machine learning can
help identify the processes that repeat thousands of times a year and learn to optimise operations by integrating systems to carry out operations.

In Marketing

Automation can help
drive the sales cycle by providing guidance to the buyer in the selection process, in both B2C and B2B

Balearia

Intelligent Automation drives operational efficiency and integrates operational systems with customer experience.

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Related Insights

Ebook:

Creating Customer Service Excellence in B2C companies

Empower your sales teams with CRM sales automation, providing you the right digital tools and customer insights to close more deals, while working in a smarter, more efficient way.

Access the ebook