Today’s market continues to change and advance at rapid speeds. And in such times as…
Hideki Hashimura28 March 2022
Our Insights
Transformative thinking, provocative insights and competitive relevance.
The fifth edition of the State of the Connected Customer Report, produced by our partners at Salesforce, provides insights into the new customer engagement landscape. Based on responses from nearly…
The fifth edition of the State of the Connected Customer Report, produced by our partners at Salesforce, provides insights into the new customer engagement landscape.
Based on responses from nearly 17,000 consumers and business buyers, the report highlights the way in which events of recent years, including the global pandemic and the supply-chain crisis, have influenced the way in which customers interact with brands.
Lead Consultant
CRM Transformation Practice at redk
Hideki applies over 15 years of experience in the field of CRM and Customer Experience to overcome business challenges in the customer cycle.
Insights archive
In today’s fast-paced digital world, sometimes it’s important to slow down, get together and make…
Hideki Hashimura14 March 2022
Here at redk, we support our female colleagues and partners each and every day. This…
Hideki Hashimura7 March 2022
In 2021, various advancements in artificial intelligence came to light. From computer vision and edge…
Hideki Hashimura28 February 2022
A new Forrester report shows that consumer behaviours have been changed conclusively as new habits…
Hideki Hashimura22 February 2022
As the speed of digital transformation has increased – one of the lasting effects of…
Hideki Hashimura15 February 2022
As the world continues its shift to digital, organisations must implement new strategies to drive…
Hideki Hashimura7 February 2022
Due to redk previously being named ‘Master partners’, we will now be referred to as…
Hideki Hashimura27 January 2022
The new year always brings renewed intent, fresh ideas and the feeling of a new…
Hideki Hashimura24 January 2022
The global pandemic changed the way organisations do business, and there is no sign of…
Hideki Hashimura16 January 2022
According to research by Gartner, the worldwide CRM software market grew by 12.6% in 2020.…
Hideki Hashimura7 January 2022
