The eighth annual State of Marketing report, produced by our partners at Salesforce, brings together…
Hideki Hashimura28 November 2022
The eighth annual State of Marketing report, produced by our partners at Salesforce, brings together…
Hideki Hashimura22 November 2022
For a company to be classed as customer-obsessed, it must be customer-led. While many companies…
Hideki Hashimura14 November 2022
Customer Experience (CX) is one of the key differentiators in today’s competitive business world. In…
Hideki Hashimura31 October 2022
Better customer experiences help reduce churn and improve customer success. Customer success programs help you…
Hideki Hashimura17 October 2022
In today’s digitalised consumer environment, customer service standards are fast becoming the key differentiator between…
Hideki Hashimura10 October 2022
Of all the sectors disrupted by the recent pandemic, few were as negatively impacted as…
Hideki Hashimura12 September 2022
During the last decade, technology has revolutionised travel. Travellers today expect not only a higher…
Hideki Hashimura5 September 2022
