Sales Operations Executive - London, UK

What will you do

We are looking for a motivated sales operations executive to join our sales team. The role will be performed on a hybrid model, mostly from home with 2-3 days/week at our Victoria office.
The sales operations executive should have strong interpersonal skills and will be responsible for supporting sales activities, communicating with customers, understanding their needs, and ensuring a smooth sales process.
You should be able to help the sales teams deliver operational tasks in order to meet sales targets.
To be successful as a sales operations executive you should be able to build rapport and achieve customer satisfaction. A top sales operations executive should also be very competitive, proactive, a good listener and a proficient user of sales tools and digital applications.

Participating in sales initiatives for the simpler product lines and owning a small sales target
Communicating with customers, participating in account management calls, and following up on operational tasks set by the senior team
Sales desk and finance administration tasks support for sales operations
Understanding customers’ needs and identifying opportunities
Answering potential customers’ questions and sending additional information
Keeping up with product and service information and updates
Creating and maintaining a database of current and potential customers
Explaining and demonstrating features of products and services
Staying informed about competing products and services

What do you need to have

Bachelors degree or equivalent certification or experience
Excellent grammar and application of written English
Proficiency in Microsoft Office (Excel and Power point)
Previous experience in an call center or a related sales support position preferred
Excellent communication skills, both verbal and written
Good organizational skills and the ability to multitask
Excellent phone and presentation skills
Exceptional customer service skills
Strong listening and sales skills
Desire and focus on achieving team targets

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