Sugar Serve

Everything you need to create outstanding customer experiences

Get Ready to Create Customers for Life


Sugar Serve helps your teams to resolve customer queries promptly, proficiently and reliably, there is no need to go through purchase history. From powerful relevant dashboards to robust self-service portals, outstanding customer experiences are a breeze with Sugar Serve. Your teams will have all the relevant data they need to provide customers with what they need, when they need it, for any issue or interaction.

Help Your Customers Help Themselves

Sugars unique knowledge base and self-service portal allow your teams to quickly resolve common issues. Customers will receive the answers they need, while your business minimises costs and avoids support interactions.

Route Cases Intelligently

Customer service requests can be automatically routed to the right agent. Regardless of whether the business needs to escalate or reassign cases when customer requirements are time conscious, SugarBPM™ ensures all customers are handled with care.

Sugar Serve Consultants

As A SugarCRM Elite Partner for 13 years, we provide next-level CRM expertise

redk is a SugarCRM Elite Partner, which means we have a close working relationship with SugarCRM. We actively collaborate to improve CRM tech solutions and are granted direct access to innovations from the manufacturer.


With a position on the SugarCRM Partner Advisory Board, we are part of an international organisation of businesses that work with the manufacturer to further its business strategy and improve its product.

What’s more, we have been recognised as an Elite Partner from among over 300 SugarCRM partners worldwide, an honour we share with only one other company in the UK. This recognition is due to our full commitment and unbridled success delivering CRM solutions to clients.


Get In Touch Today

We are Sugar Serve experts

We have been a SugarCRM Elite Partner for 13 years. With over 200 projects internationally, we have the experience and expertise to successfully implement Sugar Serve in your company.