Everything you need to create outstanding customer experiences
Get Ready to Create Customers for Life
Sugar Serve helps your teams to resolve customer queries promptly, proficiently and reliably, there is no need to go through purchase history. From powerful relevant dashboards to robust self-service portals, outstanding customer experiences are a breeze with Sugar Serve. Your teams will have all the relevant data they need to provide customers with what they need, when they need it, for any issue or interaction.
Help your customers help themselves
Sugars unique knowledge base and self-service portal allow your teams to quickly resolve common issues. Customers will receive the answers they need, while your business minimises costs and avoids support interactions.
Route cases intelligently
Customer service requests can be automatically routed to the right agent. Regardless of whether the business needs to escalate or reassign cases when customer requirements are time conscious, SugarBPM™ ensures all customers are handled with care.
Sugar Serve Consultants
As A Sugar Elite Partner, we provide next-level CRM expertise
redk is a Sugar Serve Elite Partner, which means we have a close working relationship with SugarCRM. We actively collaborate to improve CRM tech solutions and are granted direct access to innovations from the manufacturer.