Join us in London on 20/11 to keep up with the digital trends shaping CX & CRM space

Impact your business and customers:
Find out how the latest and future innovations in CX and CRM technology can help you positively impact your business and your customers (product roadmap and showcase by SugarCRM and Zendesk)

Learn about the SugarCRM innovation roadmap:
Learn how this innovative company is enhancing the product by applying the latest technologies to stay ahead of the game

The world is evolving and consumers are demanding more from brands, they want to interact with brands in a more fluid way. Companies have to stay up to date with digital trends in order to keep customers engaged, innovate and keep up with their market’s demands to stay competitive.

09:15 AM Registration
09:30 AM “Digital trends driving CX design” by Hideki Hashimura
09:55 AM “Impacting the Customer Experience with digital innovation” by Jason Pye - Regional Sales Director at SugarCRM
10:25 AM Q&A’s
10:35 AM Getting Further Together: Making a vision happen - by Pako Ayestarán
11:00 AM Networking

The Crowne Plaza Hotel (Blackfriars)
Click here for a map to The Venue

Join Us At The Event

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Hear from our special guest speaker:
Hear from our special guest Pako Ayestarán, Assistant coach to Rafa Benítez at Liverpool FC, who won the epic Champions League in 2005. He will talk about the importance of having a Vision, creating a Strategy and Executing as a team.