Quickly adapt and scale your customer service. Rapidly respond to customer needs on any channel, even from home.
Service Cloud is a cloud-based customer service application built on the Salesforce platform. Service Cloud enables businesses to improve customer service efficiency across channels both by creating a single view of a customer’s activity and by using tools for field service, web chat, CTI and social customer service.
Our Deep Technical Expertise Will Help You Leverage The Power of Salesforce Service Cloud
Experts in CRM and Experts in Business
redk’s focused expertise in CRM and CX can help you make the most out of this powerful technology
We are CRM experts and know how to make Salesforce Service Cloud work for you.
Our Salesforce Service Cloud Services can help optimise your customer acquisition operations and deliver a service excellence to increase customer satisfaction and boost your NPS.
Alongside configuring and implementing salesforce, we support your organisation as you train your staff and confront the change needed to deliver outstanding customer service.
Get in touch today to see how salesforce can help you delight your customers with improved business processes.
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Find out how redk can help your business grow