Salesforce Optimisation Services

Our Salesforce Optimisation Services help you make the most out of your salesforce instance. We optimise your salesforce sales cloud and salesforce service cloud so you deliver a better customer experience, optimise performance and positively impacting your bottom line.

Our Salesforce Optimisation Services start with understanding your business and its requirements. We plan, design and implement a thorough strategic design based solely on your business and your business goals. With 15 years of experience you can be rest assured you’re in the safest hands in the CRM world today! And, that’s not all, you also receive independent, cross vertical knowledge. Your employee experience will increase and that can positively impact your bottom line.

Implement with Speed and Quality

Our engineering team has over 15 years of experience delivering digital solutions and technology frameworks, including CRM solutions. We have developed a sophisticated Dev-Ops framework that enables us to deploy technology rapidly, with a high standard of quality and with a true SOA approach.

15 years of expertise delivering digital strategies in the CRM and Customer Experience fields.

1

Effective

Make every department more effective by streamlining business processes
Lead transformation by working across departments
Digitize and automate business processes
Create apps fast with reusable, low-code components
Recommend next steps using artificial intelligence
2

Utilise

Utilise our expertise in the different areas of a CRM project
Customer Acquisition – Marketing Automation
Customer Acquisition – CRM for Sales
Customer Retention – Service Excellence
3

Leverage

Leverage from the expertise of our CRM Strategy consultants to build an attainable and robust technology roadmap
4

Automate

Automate time-consuming tasks by building custom apps
5

Apply

Apply best practices in the use of technology
6

Our approach

Our approach is based on a unique methodology acquired over 15 years of experience and 200 projects delivered

Experts in CRM and Experts in Business.

redk’s focused expertise in CRM and CX can help you make the most out of this powerful technology 

We are CRM experts and know how to make Salesforce work for you.

Our Salesforce Professional Services can help optimise your customer acquisition operations and deliver a service excellence to increase customer satisfaction and boost your NPS.

Alongside configuring and implementing salesforce, we support your organisation as you train your staff and confront the change needed to deliver outstanding customer service.

Get in touch today to see how salesforce can help you delight your customers with improved business processes.

Get In Touch Today

Find out how redk can help your business grow