Salesforce Services

Our Salesforce services help you leverage the power of the most advanced CRM technology available today. We help you deliver a better customer experience, optimise performance and impact the bottom line.

Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Our Salesforce Consulting Services are designed to help businesses improve current or potential customer relationships. Alongside boosting team productivity, we effectively design the way you connect with your audience.

Sales Cloud

Sell smarter and respond to any challenge. Salesforce is a CRM that gives deeper customer insights.

Learn More

Service Cloud

Quickly adapt and scale your customer service. Rapidly respond to customer needs on any channel, even from home.

Learn More

Marketing Cloud

Speak to customers with the right message, in the right tone, at the right time.

Learn More

Salesforce + redk = A Powerful Force At Your Service

Our engineering team has over 15 years of experience delivering digital solutions and technology frameworks, including CRM solutions. We have developed a sophisticated Dev-Ops framework that enables us to deploy technology rapidly, with a high standard of quality and with a true SOA approach.

15 years of expertise delivering digital strategies in the CRM and Customer Experience fields.

1

Effective

Make every department more effective by streamlining business processes
Lead transformation by working across departments
Digitize and automate business processes
Create apps fast with reusable, low-code components
Recommend next steps using artificial intelligence
2

Utilise

Utilise our expertise in the different areas of a CRM project
Customer Acquisition – Marketing Automation
Customer Acquisition – CRM for Sales
Customer Retention – Service Excellence
3

Leverage

Leverage from the expertise of our CRM Strategy consultants to build an attainable and robust technology roadmap
4

Automate

Automate time-consuming tasks by building custom apps
5

Apply

Apply best practices in the use of technology
6

Our approach

Our approach is based on a unique methodology acquired over 15 years of experience and 200 projects delivered

Experts in CRM and Experts in Business.

redk’s focused expertise in CRM and CX can help you make the most out of this powerful technology 

We are CRM experts and know how to make Salesforce work for you.

Our Salesforce Professional Services can help optimise your customer acquisition operations and deliver a service excellence to increase customer satisfaction and boost your NPS.

Alongside configuring and implementing salesforce, we support your organisation as you train your staff and confront the change needed to deliver outstanding customer service.

Get in touch today to see how salesforce can help you delight your customers with improved business processes.

Get In Touch Today

Find out how redk can help your business grow