Salesforce

Our Salesforce services help you leverage the power of the most advanced CRM technology available today. We help you deliver a better customer experience and optimise performance within your organisation.

Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Our Salesforce Consulting Services are designed to help businesses improve current or potential customer relationships. Alongside boosting team productivity, we effectively design the way you connect with your audience.

Salesforce + redk = A powerful force at your service

15 years of CRM Expertise  
redk is an expert in delivering digital strategies in the CRM and Customer Experience fields.

  • Leverage from the expertise of our CRM Strategy consultants to build an attainable and robust technology roadmap
  • Apply best practices in the use of technology
  • Utilise our expertise in the different areas of a CRM project
    • Customer Acquisition – Marketing Automation
    • Customer Acquisition – CRM for Sales
    • Customer Retention – Service Excellence
    • Pure engineering – Data, Integrations and Security
  • Our approach is based on a unique methodology acquired over 15 years of experience and 200 projects delivered

A set of best practices implemented within our methodology facilitate delivering complex SOA architectures and making the most of this advanced technology.

Implement with Speed and Quality 
Our engineering team has over 15 years of experience delivering management solutions, including CRM technologies. We have developed a sophisticated Dev-Ops framework that enables us to deploy technology rapidly and with a high standard of quality.

Working across various industries, technologies and geographies, we are able to deploy and scale Salesforce solutions rapidly, accelerateing your journey to value creation and growth.

Automate time-consuming tasks by building custom apps
Make every department more effective by streamlining business processes

  • Lead transformation by working across departments
  • Digitize and automate business processes
  • Create apps fast with reusable, low-code components
  • Recommend next steps using artificial intelligence

Experts in CRM technology

redk’s focused expertise in CRM and CX can help you make the most out of this powerful technology 

We are CRM experts and know how to make Salesforce work for you.

Our Salesforce Professional Services can help optimise your customer acquisition operations and deliver a service excellence to increase customer satisfaction and boost your NPS.

Alongside configuring and implementing salesforce, we support your organisation as you train your staff and confront the change needed to deliver outstanding customer service.

Get in touch today to see how salesforce can help you delight your customers with improved business processes.

Get In Touch Today

Find out how redk can help your business grow