CRM Transformation

The digital CRM transformation journey is about more than just software

The CRM Transformation Centre, is our strategic framework that helps companies drive digital transformation forward, aligning business, customer focus, technology, and organisational change.

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End-to-end CRM

Attract, Convert, Retain, Repeat

Our CRM implementation services deliver digital solutions to help your business address the complete customer journey cycle. Attract, convert, and retain your customers whilst creating recurring-revenue models.

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Sales Optimisation & Design

Drive revenue by ensuring the efficient and effective delivery of sales operations

Every customer interaction is a potential sales opportunity. We help your organisation build the capabilities to increase sales performance by implementing personalised digital solutions that can empower everyone to become better salespeople.

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Service Optimisation & Design

Increase customer satisfaction and engagement by delivering customer service excellence

Service operations are often where companies win or lose their customers. Our services are focused on helping organisations increase their customer loyalty and satisfaction by creating models of service excellence.

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Marketing Automation

Digital journeys, segmentation, automation, and personalisation – with data at the forefront

Your digital environment is a complex universe of interconnected applications and data. At redk, we help you make sense of it all so you can implement the advanced marketing capabilities your business needs to compete.

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CRM Assessment & Optimisation

Fully leverage your CRM to improve ROI and drive sales, regardless of your company’s current implementation

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