Among the many questions that have arisen in response to the COVID-19 pandemic, one of…
Hideki Hashimura23rd November 2020
A recent Forrester report highlighted that robotic process automation (RPA) onboards agents faster, boosts their…
Hideki Hashimura9th September 2020
Conversational Business is becoming more common due to an increasingly demand in Customer habits. Nowadays…
Belén Navarro12th August 2020
Further Zendesk Agent Workspace updates: all-round user-experience improvements Another set of updates continue the expansion…
George Cox29th July 2020
The rise of messaging as a way of business-to-customer interaction has gathered pace recently, with…
Hideki Hashimura8th July 2020
Latest Zendesk Agent Workspace Updates: a next-level user experience The Zendesk Agent Workspace already works…
George Cox30th June 2020
From purchasing and marketing to management and sales, digital transformation is changing the insurance market.…
Hideki Hashimura17th April 2020
It’s hard to remember a time when customer service did not involve a digital element.…
Hideki Hashimura26th March 2020
redk achieves Zendesk Master Partner accreditation redk becomes Zendesk Master Partner, this is the brand's…
Press Office24th February 2020
