As 2021 begins, B2B marketing leaders must solidify their strategies and tactics in order to…
Hideki Hashimura25th January 2021
"Congratulations on becoming a member of our club" or "Thank you for subscribing", these phrases…
Belén Navarro11th September 2020
A recent Forrester report highlighted that robotic process automation (RPA) onboards agents faster, boosts their…
Hideki Hashimura9th September 2020
When targeting B2B buyers, the content of your messages needs to be direct, engaging and…
Hideki Hashimura17th August 2020
Conversational Business is becoming more common due to an increasingly demand in Customer habits. Nowadays…
Belén Navarro12th August 2020
Further Zendesk Agent Workspace updates: all-round user-experience improvements Another set of updates continue the expansion…
George Cox29th July 2020
Sugar Discover is a purpose-built analytics solution for SugarCRM which provides immediate pipeline insights. Time…
Belén Navarro15th July 2020
The rise of messaging as a way of business-to-customer interaction has gathered pace recently, with…
Hideki Hashimura8th July 2020
Latest Zendesk Agent Workspace Updates: a next-level user experience The Zendesk Agent Workspace already works…
George Cox30th June 2020
