The launch of SugarLive brings new omnichannel capabilities With the recent launch of SugarLive, SugarCRM’s…
Press Office19th October 2020
According to Forrester, customer advocacy is a customer’s ‘perception that a firm does what’s best…
Hideki Hashimura20th February 2020
Even as technology rapidly advances in 2020, customers will continue to be the most important…
Hideki Hashimura7th February 2020
With 68% of business-to-business marketers agreeing that delivering a consistent, high-quality customer experience is of…
Hideki Hashimura3rd February 2020
As customer expectations continue to grow exponentially, having a competitive CRM approach that attracts and…
Hideki Hashimura27th January 2020
Zendesk and redk first Lunch & Learn: a look into WhatsApp Business integration On 19…
Press Office23rd September 2019
How to get meaningful customer relationships Large-scale internet use has fundamentally changed the way we…
Press Office13th September 2019
Data is one of your company’s most valuable assets. It influences everything from current and…
Hideki Hashimura31st July 2019
Zendesk, Inc. has acquired Smooch Technologies Holdings ULC, behind Smooch, a platform connecting businesses with…
Press Office25th June 2019
