There is an increasing disconnect between software organisations’ priorities and business leaders’ objectives. A recent…
Hideki Hashimura3rd November 2020
Successful CRM implementation is about so much more than merely buying the right technology to…
Hideki Hashimura5th October 2020
Customers are the most crucial element of any company. For that reason, any service that…
Hideki Hashimura17th September 2020
A recent Forrester report highlighted that robotic process automation (RPA) onboards agents faster, boosts their…
Hideki Hashimura9th September 2020
The behaviour patterns of B2B buyers are evolving as they become increasingly focused on controlling…
Hideki Hashimura11th June 2020
New Cognitive Conversation platforms improve the customer experience through AI and messaging services like WhatsApp…
Hideki Hashimura26th May 2020
In this post, we discuss the best ways to leverage customer marketing to win over…
Hideki Hashimura12th May 2020
Customers are the life force behind every company. Their happiness is vital to the success…
Hideki Hashimura29th April 2020
From purchasing and marketing to management and sales, digital transformation is changing the insurance market.…
Hideki Hashimura17th April 2020
