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Advice Product Strategy

Chatbots combine two trends in the world of e-Commerce: enhanced customer service and automated business…

Press Office29th November 2017

Advice Product Strategy

Customer satisfaction is a key metric for any business. When customers are happy with the…

Hideki Hashimura11th October 2017

Advice Strategy

A few weeks ago, Zendesk released Answer Bot for its Zendesk Guide platform. This new…

Press Office30th August 2017

Advice Product Strategy

Finding new ways to reach consumers can be a daunting task. It can be challenging…

Press Office5th July 2017

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