AdviceProductStrategy 6 ways Chatbots will improve your e-Commerce Customer ServiceChatbots combine two trends in the world of e-Commerce: enhanced customer service and automated business…Press Office29th November 2017
AdviceProductStrategy 4 help desk features that will improve Customer Satisfaction ratesCustomer satisfaction is a key metric for any business. When customers are happy with the…Hideki Hashimura11th October 2017
AdviceStrategy Answer Bot: Optimise your Customer Experience with AIA few weeks ago, Zendesk released Answer Bot for its Zendesk Guide platform. This new…Press Office30th August 2017
AdviceProductStrategy 4 ways Zendesk Chat changes the way you connect with your customersFinding new ways to reach consumers can be a daunting task. It can be challenging…Press Office5th July 2017