New Cognitive Conversation platforms improve the customer experience through AI and messaging services like WhatsApp…
Hideki Hashimura26th May 2020
Customers are the life force behind every company. Their happiness is vital to the success…
Hideki Hashimura29th April 2020
From purchasing and marketing to management and sales, digital transformation is changing the insurance market.…
Hideki Hashimura17th April 2020
Understanding the CX/EX Relationship While modern businesses are constantly faced with new technology, people remain…
Hideki Hashimura8th April 2020
It’s hard to remember a time when customer service did not involve a digital element.…
Hideki Hashimura26th March 2020
