EventsTechnology Keep Your CRM Up To Date!A CRM system allows for the management of customer relationships and helps a sales team…Hideki Hashimura24th October 2019
Events Zendesk and redk’s first Lunch & LearnZendesk and redk first Lunch & Learn: a look into WhatsApp Business integration On 19…Press Office23rd September 2019
AdviceStrategy Got a Conversational Growth Strategy?How to get meaningful customer relationships Large-scale internet use has fundamentally changed the way we…Press Office13th September 2019
NewsPress Office Award: redk awarded ’10 Best CRM Blogs in the UK’ for 2018We won best CRM blog in the UK! We won! Ok, there are no winners,…Press Office11th July 2018
AdviceStrategy Everything you need to know about Customer Advocacy [with Infographic]Customer advocacy definition Customer Advocacy is described as a specialist form of customer service in…Hideki Hashimura25th June 2018
AdviceProductStrategy 5 ways to increase Customer Satisfaction using social mediaCustomer satisfaction is an integral part of any business. As more and more customers turn…Hideki Hashimura21st March 2018
AdviceStrategy What to look for when choosing a new help desk systemWhen it comes to streamlining your business and guaranteeing excellent customer care, help desk systems…Press Office20th February 2018
AdviceStrategy Top 5 CX & CRM trends to look for in 2018We have compiled some of the most popular CRM trends for 2018. Traditionally CRM has…Hideki Hashimura8th February 2018
AdviceProduct What is Zendesk and is it worth the investment?In today’s consumer-driven market, smart businesses know that the ability to develop and maintain healthy…Hideki Hashimura18th January 2018
AdviceProductStrategy 6 ways Chatbots will improve your e-Commerce Customer ServiceChatbots combine two trends in the world of e-Commerce: enhanced customer service and automated business…Press Office29th November 2017