Tag: Call Centres

CRM Integration: The secret to your call centre’s success

Digital transformation is essential in order to keep up with today’s fast-paced business world. As a result, an increasing number of organisations are turning to tech solutions to boost performance in customer service and customer relations. This is never more pressing than when it comes to call centres, which spend all day, every day, dealing […]

30/09/2019

redk partners up with 8×8

8×8, Inc. a leading provider of global cloud communications and customer engagement solutions, has signed a strategic partnership between its UK subsidiary and redk. Which means that redk, as a CRM Transformation specialist, will be able to meet the increasing customer demand for CRM telephony within their clients. 8×8 is an excellent company who offers […]

11/08/2019