London, UK – March 12th, 2019 – SugarCRM Inc., one of the leading CRM software vendors, has named redk CRM Solutions on its international shortlist of SugarCRM Elite Partners for 2019.
From a global list of over 200 partners, who each sell, deploy and support marketing automation, customer relationship management and customer care solutions, just 24 resellers have attained Elite status with SugarCRM. These resellers represent 19 countries worldwide and operate across a broad range of verticals.
Elite status represents SugarCRM’s top partnership tier and is only achieved by meeting demanding criteria that includes extensive product competency, deep technical certification, joint sales execution, customer retention and a proven track record of driving new business.
redk is a highly experienced CRM digital consultancy, dedicated to meeting both technical and strategic needs of each company across a wide range of industries. The company’s own methodology and unique approach allows them to carry out complex CRM transformation projects and provide the most effective digital solutions. Their expertise and deep knowledge of the CRM space makes them the perfect partner to guide organisations through the CRM transformation process, from strategic decisions to project implementation.
“Working with redk means working with a true partner and a true expert in CRM Transformation. Businesses face complex challenges today and it is difficult to make sense of all the information within the CRM space, we, as experts in this field, help craft, device and deliver CRM transformation programs, both in the digital space and in business operations”, said Hideki Hashimura, CMO at redk.
SugarCRM’s vice president of world-wide sales Juan Herrera said: “The hallmark of this impressive group of Elite partners is how closely they engage with customers to discover business needs and then deliver the best ongoing service and support to those customers.
“Partners like redk CRM Solutions provide expertise in marketing automation, customer relationship management and customer service; a passionate commitment to discovering customers’ needs, and the skills to build innovative solutions to help customers reap the full benefits of choosing SugarCRM”.
“Our Elite Partners have delivered another consecutive year of 20 per cent plus growth, while six of them have seen revenues double during the last 12 months. We congratulate them on their success.”
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market.
Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.
More than two million individuals in over 120 countries rely on SugarCRM.