redk achieves Zendesk Master Partner accreditation
redk becomes Zendesk Master Partner, this is the brand’s highest level of partnership, thus recognising redk’s close engagement with Zendesk, driving significant business results based on the mastering of the Zendesk products and guaranteeing the delivery of high quality technical services to its clients. There are only three Master Partners in the UK (including redk) who have demonstrated this depth in knowledge, business success and experience.
With a committed team, redk is now a fully accredited partner with the necessary certified skill set which have been developed through a wealth of enablement resources.
“This new accreditation is proof that redk is committed to delivering the highest level of technical services to its customers. It is a pleasure to work with a partner like Zendesk, a partner that recognises our hard work, value our efforts and we will continue building success stories together” – Hideki Hashimura, CMO at redk.
redk has been able to build customer service excellence centres, as part of its collaborative approach with the Zendesk team, on household brands such as Bonhams, i-surance and Depop, utilising Zendesk innovative suite of omni-channel customer service technologies.