When targeting B2B buyers, the content of your messages needs to be direct, engaging and…
Hideki Hashimura17th August 2020
Further Zendesk Agent Workspace updates: all-round user-experience improvements Another set of updates continue the expansion…
George Cox29th July 2020
Chatbots: Why they are relevant and what you need to know. According to both Forbes…
Hideki Hashimura21st July 2020
Sugar Discover is a purpose-built analytics solution for SugarCRM which provides immediate pipeline insights. Time…
Belén Navarro15th July 2020
The rise of messaging as a way of business-to-customer interaction has gathered pace recently, with…
Hideki Hashimura8th July 2020
Latest Zendesk Agent Workspace Updates: a next-level user experience The Zendesk Agent Workspace already works…
George Cox30th June 2020
The behaviour patterns of B2B buyers are evolving as they become increasingly focused on controlling…
Hideki Hashimura11th June 2020
New Cognitive Conversation platforms improve the customer experience through AI and messaging services like WhatsApp…
Hideki Hashimura26th May 2020
In this post, we discuss the best ways to leverage customer marketing to win over…
Hideki Hashimura12th May 2020
