B2BPress OfficeZendesk redk Wins Zendesk 2020 Implementation Partner AwardAlthough 2020 came with many trials, redk sought out new ways to stay ahead of…Press Office25th January 2021
ProductTechnologyZendesk Video: 30 Minute Product Update on ZendeskIn today’s ever-changing digital landscape, we decided to put together a series of product updates…Esther Lago9th November 2020
AdviceB2BStrategyTechnologyZendesk Automate, Innovate, Maximise Potential – The Power of RPAA recent Forrester report highlighted that robotic process automation (RPA) onboards agents faster, boosts their…Hideki Hashimura9th September 2020
AdviceTechnologyZendesk Sunshine Conversations, Conversational Business from Trend to NormConversational Business is becoming more common due to an increasingly demand in Customer habits. Nowadays…Belén Navarro12th August 2020
AdviceTechnologyZendesk Updates on All-round User-Experience ImprovementsFurther Zendesk Agent Workspace updates: all-round user-experience improvements Another set of updates continue the expansion…George Cox29th July 2020
AdviceB2BProductTechnologyZendesk Sunshine Conversations: The Bright Solution to Conversational EngagementThe rise of messaging as a way of business-to-customer interaction has gathered pace recently, with…Hideki Hashimura8th July 2020
AdviceTechnologyZendesk Latest Zendesk Agent Workspace UpdatesLatest Zendesk Agent Workspace Updates: a next-level user experience The Zendesk Agent Workspace already works…George Cox30th June 2020
NewsProductTechnologyZendesk Sunshine Conversations to bright up your Customer Experience!Messaging platforms for brighter conversations with customers Zendesk Sunshine Conversations is an API-based platform that…Press Office28th January 2020