A recent Forrester report highlighted that robotic process automation (RPA) onboards agents faster, boosts their…
Hideki Hashimura9th September 2020
Further Zendesk Agent Workspace updates: all-round user-experience improvements Another set of updates continue the expansion…
George Cox29th July 2020
Chatbots: Why they are relevant and what you need to know. According to both Forbes…
Hideki Hashimura21st July 2020
Sugar Discover is a purpose-built analytics solution for SugarCRM which provides immediate pipeline insights. Time…
Belén Navarro15th July 2020
The rise of messaging as a way of business-to-customer interaction has gathered pace recently, with…
Hideki Hashimura8th July 2020
Latest Zendesk Agent Workspace Updates: a next-level user experience The Zendesk Agent Workspace already works…
George Cox30th June 2020
In this post, we discuss the best ways to leverage customer marketing to win over…
Hideki Hashimura12th May 2020
Customers are the life force behind every company. Their happiness is vital to the success…
Hideki Hashimura29th April 2020
In many organisations, integrations come with a great deal of sour moments. Getting all platforms…
Belén Navarro28th April 2020
