In today’s ever-changing digital landscape, we decided to put together a series of product updates…
Esther Lago9th November 2020
The power of data insights to exceed customer expectations Acoustic Campaign (formerly Watson Campaign Automation)…
Berta Gálvez15th September 2020
"Congratulations on becoming a member of our club" or "Thank you for subscribing", these phrases…
Belén Navarro11th September 2020
Sugar Discover is a purpose-built analytics solution for SugarCRM which provides immediate pipeline insights. Time…
Belén Navarro15th July 2020
The rise of messaging as a way of business-to-customer interaction has gathered pace recently, with…
Hideki Hashimura8th July 2020
New Cognitive Conversation platforms improve the customer experience through AI and messaging services like WhatsApp…
Hideki Hashimura26th May 2020
In this post, we discuss the best ways to leverage customer marketing to win over…
Hideki Hashimura12th May 2020
Messaging platforms for brighter conversations with customers Zendesk Sunshine Conversations is an API-based platform that…
Press Office28th January 2020
Welcome to Sugar Fall ’19 Sugar Fall ’19 has just been released – an exciting…
Press Office9th October 2019
