Once more, Sugar has done it. It has come one step further: democratising access to…
Belén Navarro2nd September 2020
Sugar launches an Integration Platform to eliminate silos to help achieve a 360 view of…
Press Office9th April 2020
While applying artificial intelligence in marketing may seem straight out of science fiction, the reality…
Hideki Hashimura12th March 2020
As rapidly advancing technology continues to disrupt the customer service economy, organisations are constantly looking…
Hideki Hashimura2nd March 2020
According to Forrester, customer advocacy is a customer’s ‘perception that a firm does what’s best…
Hideki Hashimura20th February 2020
Even as technology rapidly advances in 2020, customers will continue to be the most important…
Hideki Hashimura7th February 2020
With 68% of business-to-business marketers agreeing that delivering a consistent, high-quality customer experience is of…
Hideki Hashimura3rd February 2020
Messaging platforms for brighter conversations with customers Zendesk Sunshine Conversations is an API-based platform that…
Press Office28th January 2020
