News ArtificiaI Intelligence is Served, With SugarOnce more, Sugar has done it. It has come one step further: democratising access to…Belén Navarro2nd September 2020
AdviceNewsProductStrategyTechnology Leverage Customer Marketing to Enhance B2B Post-Sale ExperiencesIn this post, we discuss the best ways to leverage customer marketing to win over…Hideki Hashimura12th May 2020
News SugarCRM Launches Sugar IntegrateSugar launches an Integration Platform to eliminate silos to help achieve a 360 view of…Press Office9th April 2020
News Our Business Continuity Plans Warrant Peace of Mind for Our ClientsA MESSAGE FROM OUR CEO At redk we aim to deliver the highest quality of…Press Office13th March 2020
AdviceNewsStrategyTechnology AI Applications for MarketingWhile applying artificial intelligence in marketing may seem straight out of science fiction, the reality…Hideki Hashimura12th March 2020
AdviceNewsStrategyTechnology How Technology Enhances The Customer Experience at Contact Centres in 2020As rapidly advancing technology continues to disrupt the customer service economy, organisations are constantly looking…Hideki Hashimura2nd March 2020
AdviceNewsStrategyTechnology Customer Advocacy to Create Sustainable Competitive AdvantageAccording to Forrester, customer advocacy is a customer’s ‘perception that a firm does what’s best…Hideki Hashimura20th February 2020
AdviceNewsStrategyTechnology Up-and-coming Sales Enablement Technologies in 2020Even as technology rapidly advances in 2020, customers will continue to be the most important…Hideki Hashimura7th February 2020
AdviceNewsStrategyTechnology The Role of Technology in The Future of Customer ExperienceWith 68% of business-to-business marketers agreeing that delivering a consistent, high-quality customer experience is of…Hideki Hashimura3rd February 2020
NewsProductTechnologyZendesk Sunshine Conversations to bright up your Customer Experience!Messaging platforms for brighter conversations with customers Zendesk Sunshine Conversations is an API-based platform that…Press Office28th January 2020