Category: Events

 redk’s first CRM Innovation Showcase presenting SugarCRM product roadmap for 2020 On 20th November, redk presented their CRM Innovation Showcase at the Crowne Plaza Hotel in London. The event brought attendees up to date with the latest digital trends shaping the CX and CRM space. Additionally, special guest and former assistant coach of Liverpool […]

A CRM system allows for the management of customer relationships and helps a sales team improve the process of converting leads into clients, as well as maintaining the relationship after the sale. For a more efficient sales management process and better results, CRM tools must have a number of key features: Process automation for the […]

Zendesk and redk first Lunch & Learn: a look into WhatsApp Business integration On 19 September in Madrid, redk had the opportunity to participate in a special event: ‘Lunch & Learn’ by Zendesk. Where attendees were invited to learn first-hand about the exciting integration of WhatsApp Business into the Zendesk platform. WhatsApp is the world’s […]